This policy explains how MST Joinery (“we”, “us”) collects and uses your personal information when you use mstjoinerycullen.com or contact us.
Who we are
MST Joinery is a joinery and building services business based in Cullen, Moray, Scotland. The data controller is Matthew Thornton.
What we collect
When you contact us
If you submit our contact form or email us, we collect:
- Your name and contact details (email, and phone if provided)
- The service and location you’re enquiring about
- Your message
- Technical details: your IP address and browser type (for security and fraud prevention)
When you browse our website
We keep a basic, anonymous record of how visitors use the site:
- Pages visited
- Which site you came from (referrer)
- A prefix of your IP address (not your full IP)
- Whether you used a phone, tablet or desktop
- A random visitor ID stored in your browser so we can count unique visitors
We do not use Google Analytics, advertising trackers, or any third-party profiling tools. This information is not tied to your name.
Why we collect it
- Contact enquiries — to respond to your request and provide quotes. Lawful basis: legitimate interest, and taking steps at your request.
- Website analytics — to understand how the site is used and improve it. Lawful basis: legitimate interest.
How long we keep it
- Contact enquiries: kept for as long as needed to service your project. Typical retention is up to three years after last contact, then archived or deleted.
- Website analytics: kept indefinitely unless you ask us to delete your data.
Who we share it with
We do not sell your data. We may share it with:
- Our email service provider, which delivers the notification email when you submit the contact form
- Our web hosting provider, which stores the data on our behalf
- Professional advisers (accountants, insurers, legal advisers) if required
- Authorities, if we are legally required to
Cookies and similar technology
Our site uses your browser’s local storage (similar to cookies) for two purposes:
- To remember that you’ve dismissed the cookie notice, so it doesn’t keep reappearing
- To generate a random, anonymous visitor ID so we can count unique visitors
You can clear this at any time by clearing your browser’s site data for mstjoinerycullen.com. We do not use advertising cookies or third-party tracking.
Your rights
Under UK data protection law, you have the right to:
- Ask for a copy of the personal data we hold about you
- Ask us to correct anything that’s inaccurate
- Ask us to delete your data
- Object to how we’re using it
- Complain to the Information Commissioner’s Office at ico.org.uk
To exercise any of these rights, email info@mstjoinerycullen.com.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of the page shows when it was last changed. Material changes will be highlighted on the site.
Contact
Questions about how we handle your data? Email info@mstjoinerycullen.com or call 07794 655623.
